Preliminary Sessions
More sessions and full details coming soon. Stay tuned for updates!
| Session Title |
Description |
| Storm-Ready Strategies: A Panel on Preparing for Natural Disasters in Vacation Rentals |
Natural disasters bring more than just bad weather—they create operational disruptions, guest concerns, and financial risks. Join this interactive panel featuring travel protection experts and seasoned property management leaders as they share insights and tools to help you prepare for hurricanes, wildfires, winter storms, and more.
Learn how to create a seasonal preparedness plan, coordinate communications, and address common pain points. This collaborative, solutions-focused session offers real-world strategies you can implement immediately.
Learning Outcomes:
- Develop a proactive preparedness and communication strategy for natural disasters.
- Apply real-world solutions to minimize business disruption and protect guest experiences.
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| More than Automation: How Hands-On Revenue Strategies Drive Big Results |
Revenue management and dynamic pricing tools are powerful but the best revenue managers know hands-on strategies like OTA promotions, targeted digital marketing, and new pricing tactics can unlock even greater potential. In this session, we’ll explore manual tactics that give property managers an edge and show how to integrate them into a smart, scalable revenue strategy. This session is ideal for revenue managers and property managers ready to go beyond automation and take a more proactive, high-impact approach.
Learning Outcomes:
- Apply proven OTA promotion and marketing strategies to maximize revenue.
- Integrate manual and automated processes for a strategic, high-performance approach.
- Analyze real-world case studies and use take-home tools to improve revenue management.
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| How to Stop the Leaks in Your Business Profits |
Whether you manage 5 properties or 500, hidden inefficiencies aka “leaky buckets,” can silently erode profits. These leaks often stem from operational blind spots, tech misalignments, and missed revenue opportunities. According to Skift’s 2024 STR trends report, operational excellence is critical for navigating rising costs, fluctuating demand, and increasing guest expectations.
In this session, experts will combine insights and interactive elements to help you uncover and address operational gaps. Key focus areas include:
- Hidden cost detection: Uncover inefficiencies that reduce profitability.
- Resource optimization: Maximize ROI on staff, tech, and property assets.
- Process reengineering: Redesign workflows for better results.
- Revenue recapture: Turn operational challenges into profit.
- Technology auditing: Ensure tech investments solve problems not create new ones.
Learning Outcomes:
- Spot hidden inefficiencies and apply practical strategies to optimize operations and recapture revenue.
- Evaluate and enhance workflows, staffing, and tech stacks to boost margins and growth.
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| VRMA's To Catch a Fraudster |
Discover expert strategies to catch fraudsters before they cause damage. In this session, industry leaders will share cutting-edge techniques to prevent credit card fraud in vacation rentals, safeguard homeowner assets, and avoid costly chargebacks. Walk away with practical tips you can implement immediately to better protect your business and your clients.
Learning Outcomes:
- Identify red flags and proactive techniques to detect and prevent fraud.
- Safeguard homeowner assets and minimize fraudulent booking risks.
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| Back to Basics: Delighting Owners at Every Step |
Today’s vacation rental managers face pressure from all sides: guests, competitors and increasingly, from owners themselves. Economic shifts, evolving expectations, and rising standards make owner satisfaction and retention more critical than ever.
The solution? Getting back to basics. This session dives into the foundational practices that build lasting trust: clear communication, thoughtful service, and consistent delivery. Experienced panelists will share real-world case studies, facilitate live polls and interactive discussions, and demo tools to help strengthen every phase of the owner relationship from recruitment through long-term retention. Leave inspired and equipped with practical strategies to build relationships that endure, even when market conditions don't.
Learning Outcomes:
- Discover proven strategies to strengthen owner relationships and drive retention.
- Explore actionable tools to simplify operations and exceed owner expectations.
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