Webinars & Recordings

Reasonable Hospitality

Date: Tuesday, November 11
Time: 1-2 p.m. ET

In the hospitality and service industries, expectations often vary between luxury and mid-market experiences. But what does “reasonable hospitality” look like across different segments—and how can organizations strike the right balance?

This webinar will explore the distinction between service and hospitality, highlighting how each plays a role in shaping the guest experience. Speakers representing both luxury and mid-market perspectives will share real examples, practical strategies, and lessons learned in setting clear, achievable, and meaningful standards of hospitality.

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Speakers

	Rachel Alday Co-Founder/Owner, Abode Luxury Rentals
	Elaine Stitcher Co-Owner/CMO, Seaside Vacation & Sales
	Lance Stitcher Broker/Owner, Seaside Vacations & Sales

 

Mastering the Flow of Money with TrackPMS

NEW Date: Tuesday, December 2nd
Time: 1-2 p.m. ET

Discover how Track makes trust accounting easier with its integrated money flow system. See how every dollar is tracked, from guest deposits to final disbursements, while reducing reconciliation time and avoiding costly compliance risks. During this webinar, you will get a live walkthrough of how funds move through the system all the way to vendor and owner payouts.

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Speakers

	Cindy Geraghty Lead Implementation Consultant: Accounting, TravelNet Solutions
	Jason Lefevers Senior Manager, Implementation Consultants, TravelNet Solutions

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25 Alternative Strategies to Grow Your Vacation Rental Inventory (That Aren't Postcards)

Date: Tuesday, January 13
Time: 1-2 p.m. ET

Workforce planning isn’t just hiring it’s building a dynamic, adaptable team that can handle anything the year throws at you. In this high-energy, 60-minute webinar, our speakers will show you how to move beyond the “one workforce” mindset and create a staffing game plan that’s as flexible as your business needs. We’ll explore the full spectrum of talent: full-time, part-time, seasonal, temporary, contract, fractional, agency-supplied, remote (onshore/offshore), and alternative schedules like four-day workweeks.

You’ll discover how to mix and match your workforce to control costs, stay compliant, and deliver top-tier service no matter the season. Our presenters will share how they use this approach to crush peak demand, keep guests thrilled, and provide steady work for their team year-round. You’ll walk away with a winning framework and ready-to-use tips to ensure you always have the right people, in the right place, at the right time.

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Speakers

	Vince Baiera Chief Growth Officer & Co-Owner, HomeHop Property Management
	Valerie Gangas Founder & CEO, Juniper Holiday & Home
	Brooke Pfautz Founder & CEO, Vintory