VRMA Connect – New England
In connection with New England Vacation Rental Managers Association (NEVRMA), VRMA Connect – New England will take place in North Falmouth, Massachusetts at the Sea Crest Beach Hotel on November 4, 2019.
What to Expect at VRMA Connect – New England
VRMA Connect – New England includes property managers, staff, and suppliers from Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.
Education topics will cover both national issues and topics specific to the New England region.
By October 4
After October 4
*Schedule subject to change
Monday, November 4
8:15 a.m. – 9:00 a.m. | Registration and Breakfast
9:00 a.m. – 9:20 a.m. | Welcome and Opening Remarks
9:20 a.m. – 10:30 a.m. | National and New England Government Relations Update
Presented by: Ryan Castle, CEO, Cape Cod and Islands Association of Realtors and MLS; Jonathan Schreiber, Massachusetts Association of Realtors; and Greg Holcomb, Government Relations Director, VRMA
10:30 a.m. – 11:15 a.m. | Networking Break
11:15 a.m. – 12:00 p.m. | Top Six Tips for a "Wicked" High Season: Get More Bookings This Winter
Presented by: Kara Kacmarcik, Senior Strategic Account Manager, Bluetent
12:00 p.m. – 12:45 p.m. | HR 411: Federal and State Law Updates
Presented by: Sue Jones, HR4VR
When managing employee relations do you know where does the “rubber meet the road?” It is in the interactions that managers and supervisors have with their direct reports. Ever hear the term “vicarious liability”? The company is held liable for the actions of its supervisors in what they do, say to, and how they interact with employees. This session will provide you with an overview of employment law basics and emerging federal and state law developments offering you and your team a greater awareness of what’s required when it comes to managing employee relations in a legal and lawful manner.
12:45 p.m. – 1:45 p.m. | Networking Lunch
1:45 p.m. – 2:30 p.m. | How The Rise of #Bookdirect is Impacting Independent Vacation Rental Professionals and Changing Traveler Behavior
Presented by Vince Perez, FetchMyGuest
As vacation rental professionals in an ever changing environment many rely on the OTA’s to drive bookings. With the consolidation of property management tools, the impending IPO of Airbnb, the “new” VRBO, Google and now Marriott, independent professional managers have a unique opportunity in positioning their business for more direct bookings. In addition, new ways of looking at our business through data management tools are allowing Professional Managers to optimize business performance. In this session, you will see how professionals managers in North America are working together to form networks that drive travelers to their respective businesses, and to one another. The session will demonstrate how implementing tactics to reach travelers at the point of planning impacts your booking cycles, brings amplification to your brand and delivers a higher level of service to your guests.
2:30 p.m. – 3:30 p.m. | Peer to Peer Roundtable Discussions
3:30 p.m. – 4:15 p.m. | Networking Breaks
4:15 p.m. – 5:15 p.m. | New England Vacation Rental Safety: A Panel Discussion
Presented by: Justin Ford, International Vacation Rental Safety Expert and Director of Safety & Certifications at Breezeway; Fred Cercena, CEO, Getaway Vacations; Gail Archibald, Bayside Rentals and Jonathan Fonvielle, Guest Experience Manager, Atlantic Vacation Homes
The New England VRMA meeting in 2015 at the Sheraton Boston Needham Hotel was the first time in the world that safety was discussed by professional vacation managers in a formal setting when Justin Ford got up and spoke for 10 minutes about smoke detectors. Since then, safety and security in vacation rentals has elevated to the "top 3" of traveler concerns when occupying a vacation rental, and Justin has spoken all over the world on this topic. In this discussion, Justin, Jonathan, and Fred will discuss the evolution of safety in vacation rentals in New England and what they are doing to ensure their guests are safe.
5:15 p.m. | Closing Remarks
VRMA has secured a room block at the Sea Crest Beach Hotel for $129/night. Book online by October 13 to receive this special room rate!
Thank You to Our Sponsors!