Recent Articles
Posted By: VRMA Administrator
Tue Aug 4th, 2020
Read a Q&A with Anna Lewis, head of growth at Gulf Coast Beachfronts. Lewis shares why she joined VRMA, how VRMA’s benefits and opportunities have impacted her career, advice she would give to others in the industry and more.
Posted By: Michael Driedger
Tue Jul 28th, 2020
Ensuring properties follow excellent cleanliness and hygiene procedures is a given, but property managers may also want to consider the air quality of their units. Including a simple humidifier in a rental can make a significant difference.
Posted By: Douglas Kennedy
Tue Jul 21st, 2020
Provide your staff with the training they need to de-escalate these encounters in the spirit of hospitality. Here are some tips to share with your guest contact staff.
Posted By: Jessica Gillingham
Tue Jul 14th, 2020
The COVID-19 pandemic has brought much of society, and almost the entire global short-term rental industry, to its knees. During this crisis, we have also seen extraordinary displays of unity, resilience and service by those in the industry.
Posted By: Douglas Kennedy
Wed Jul 8th, 2020
As those who read train-the-trainer articles or attend my workshops know well, I am a huge advocate for using a “tech for touch” approach to stand out from the competition. Read more about using video email for personalized, narrated, virtual property tours.
