2017 Concurrent Breakout Sessions

Business Strategy: Sessions in this track focus on equipping you with the decision making skills, proven strategies, and knowledge of industry trends needed to develop and achieve your company's short and long-term objectives.

Finance and Legal Operations: Sessions in this track help participants learn best practices to manage their organization’s financial and legal responsibilities, as well as staying current on important topics and regulations specific to the vacation rental industry.

Guest Relations: Sessions in this track provide participants with recommendations and new ideas for streamlining guest management processes and providing excellent customer service to vacation rental guests.

Human Resources: Sessions in this track help participants learn how to successfully hire, manage, train, and engage employees or potential employees to fit their businesses needs and culture.

Marketing: Sessions in this track dive into various channels, new tools and innovative strategies being used to market vacation rental properties to guests and owners.

Property Services: Sessions in this track provide a detailed look at standard housekeeping management, training and safety practices needed to maintain an effective housekeeping program that provides a safe and secure environment for both employees and rental guests.

Sales: Sessions in this track will help participants learn how to hire and train successful sales and reservation teams. Participants will gain ideas on how to apply effective strategies and processes to achieve revenue and business growth.

Technology: Sessions in this track provide participants with insights on the newest digital solutions in the industry to help gain a competitive edge.