VRMA is committed to providing accessible education, resources and tools for vacation rental managers. Unable to participate in the live webinar? Don't worry, all past webinars are archived and available to members for free in the Webinar Archives.
Elevated Sales Service Points
Date: Thursday, February 23, 2017
Time: 12:00 pm – 1:00 pm Eastern
VRMA Members: Free
Do you know when to strategically pause in a conversation? Are you confident in your ability to close a sale? During this webinar, trainer and coach Ali Cammelletti, will run through best tips and tricks for a successful reservation sales calls. She will outline professional techniques needed to take sales points to the next level, including how to understand the difference between warm words and cold wards as well as what it sounds like to emotionally connect with customers.
During this webinar, attendees will learn:
- The difference between warm words and cold words
- When to pause and when not to pause
- How to effectively and emotionally connect with customers
Ali Cammelletti, Coach and Trainer, Cammelletti Consulting
Once you complete check-out, you will receive an email with a registration link from GoTo Webinar.